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Consistent Respect for the Individual We’ve all heard that business is about making profit. And, while a company must make money to stay in business, how they do it makes all the difference. If you look behind all the hype and marketing that some companies put out about how great it is to work there, the companies that continue to grow, be strong and make money over
the long haul are the ones who pay attention to the most important resource: their people. When you think about it, it shouldn’t be too surprising, because organizations are kind of like business “families”. We all know families that seem happy and respectful of each member of the family. There is no harsh criticism, ridicule or uncaring behavior present in their homes. Well, the same concept applies to the “business family”. Consistent Respect for the individual is not a sometimes thing, but is present in every interaction the company has with an individual. Whether that interaction comes from direct contact by a supervisor, upper management, or in written communications, the way the individual is approached indicates whether true Respect exists. Now, this doesn’t mean that you can’t correct certain employees’ behavior or actions. But it does mean that even when the individual is counseled on incorrect behavior, it can be done with Respect and caring. Studies have shown, and books have been written about, the reason why Respect for the individual is good business. They have shown that when employees feel valued in their work environment, they will be loyal and do whatever it takes to keep their organization strong and growing. So, when you read the ODS principle number one: “Consistent Respect for the individual.” Remember, it’s the right thing to do for the business “family” environment, as well as to keep the company strong. |
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